![]() Following multiple “fixes” (quoting fixes because they did nothing for me or got the situation to an even “worse” state) I got to where reinstalling was one of the “fixes”. In short, I wasn’t able to run update for the latest patch. Started first by Hearthstone update not working. If I don't respond immediately, you may need to PM me to get my attention. If you have any other questions, I'd be happy to answer them. Except for critical security updates or where a bug or conflict could cause serious harm, we always provide ways of opting out of updates and that seems a fair compromise that allows us to keep millions of CCleaner users in sync with Windows and a wide number of browsers, while also affording control to those who desire it. We have a responsibility to provide a safe cleaning experience and that is why we are undertaking this exercise. There have been lots of big changes to how Windows, Chrome and Firefox store data within that timeframe, and also the launch of Edge Chromium (which will soon become the default Windows 10 browser and stores data completely differently to 'Edge Junior'). We have no problems with some people staying on older versions if they know what they're doing and understand the risks, but there are many millions of less-clued-in users running CCleaner with severely outdated cleaning definitions and potentially getting themselves into difficulty. Anyone can opt out of that from the Updates menu in CCleaner, and over the past weeks we have communicated this through notifications from the app to provide some forewarning. This will use a special update definition called 'Important Update', introduced in 2018. ![]() So, as of v Smart Cleaning will stay off if you switch it off, and CCleaner will only remain running in the background if Smart Cleaning or AutoUpdates is enabled.Īside from that, we are applying an update to pull people running outdated versions of CCleaner up to the latest version so that cleaning definitions match the Windows and browsers from today instead of yesteryear. As soon as we saw this reported we fixed it. Unfortunately our efforts to decouple these fully were not completely successful and a bug crept in. lots of junk is piling up or you closed your browser and can automatically clean it), but in this release we wanted to decouple this because it seems reasonable that some people want only autoupdates and not Smart Cleaning, or vice versa. ![]() Originally this process was built for Smart Cleaning (a feature that checks the PC context to see where automatic cleaning or alerts can help, e.g. ![]() Both of these settings use the background process of CCleaner. Yesterday we released a patch to fix a bug where automatic updates was affecting the Smart Cleaning setting. They're typically less than 100KB each so shouldn't cause any serious issues in the meantime. We will also clean up any dump files this has produced when we fix it. It doesn't happen every time you close the app, it's a bit more nuanced than that. Hi all, we're aware of the dump issue and are working on it.
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